An employee satisfaction survey is a tool used to assess the level of job satisfaction and to find out the opinions of employees on some chosen scopes of the organisation’s activities. It is supposed to measure and monitor the attitudes towards the company.
As a result of the analysis of the satisfaction survey the employer obtains comprehensive information about:
- The most important values from the employees’ point of view,
- Needs for implementing changes,
- Factors to focus on in order to prevent excessive rotation,
- Necessary conditions to achieve an optimal level of motivation and commitment of employees.
All aspects of satisfaction are tested at three different levels: involving specific employees, functional groups and the entire organization. W&BS Personnel Consulting specialists analyse satisfaction at different levels of detail in order to identify inefficiently operating cells in a well managed organisation.
The survey may include all employees of the organisation or a designated department.